Are you ready for Responsible AI?

Artificial intelligence (AI) has the potential to transform the way we live. It has the potential to improve member experience, cut costs and enhance value creation. Yet, the rapid development of technology, combined with our drive to create more efficiency and the need for more data (including personal data), highlights significant risks. The implementation of AI can threaten job security and produce unintended consequences, such as bias and misinformation. This lunch series will emphasise the importance of a “responsible” risk management approach to address the complexity of an increasing AI-enabled workspace, including third-party AI services and solutions.

KPMG’s national leads for Governance and Trust, Dr Lisa Butler Beatty, and Responsible AI, Dr Melinda Rankin provided guidance on how to prepare for the evolving environment for AI use. They outlined the considerations for AI risk management, including how to consider workforce enablement with augmented-AI, ensuring AI aids human decisioning but doesn’t replace it.

The lunches in Sydney and Melbourne involved panels from the industry (details below). The session concluded with a roadmap of how to consider the governance, risk and regulatory issues to ensure AI risk is managed appropriately.

Dr Lisa Butler Beatty

Lisa is the lead partner for KPMG’s Superannuation Advisory consulting practice as well as being a partner in KPMG Law. She is also the KPMG national lead for Governance and Trust.

Lisa has more than 20 years’ experience in commercial trusts, superannuation and financial services law and governance. She has worked in senior legal and governance roles for three global law firms (in Australia, Bermuda and London), as an in-house legal and governance executive, and academic. At KPMG, Lisa has provided assistance to clients across the full spectrum of superannuation funds (industry, retail and corporate), insurers, fund managers and associated institutions.

Dr Melinda Rankin

Melinda is the KPMG National Lead for Responsible AI for Australia, and is a member of KPMG’s Global Trusted AI Working Group. In the past, Melinda has led AI and data strategy for financial services and government organisations from the enterprise level. She has developed governance and risk management plans/assessments for BI reporting and machine learning models, established machine learning chapters, provided advisory support for data management and governance for new cloud data and analytics platforms, established innovation models and fintech partnerships, designed and implemented operational models for data management offices and CDO functions, and led data remediation and regulatory projects in the banking and financial services sector.

Melinda is also an honorary research fellow at the University of Queensland. She draws on her academic research experience, including as visiting research fellow at Wissenschaftszentrum Berlin für Sozialforschung (WZB Berlin), lecturer at the University of Sydney, and postdoctoral research fellow at The University of Queensland. She has lectured on ethics, governance, human rights, international law, and security, and published two academic books and a number of academic articles.

During the Sydney lunch we heard from Karen Ganschow, Aware Super

Karen ganschow

Karen is the Head of Data Sciences at Aware Super where she leads on enterprise solutions to support member experiences and organisational decision making, covering the Enterprise Data Lake, Customer Relationship Management, Next Best Help capability and business application of data.

Karen has led on Artificial Intelligence and Large Language model pilots to uplift the customer and employee experience within Aware with a focus on safe and ethical application of AI.

Prior to joining Aware, Karen held senior marketing roles at IBM, Optus, Telstra, Westpac and NAB. She also lectures at the MBA level in Marketing and Customer Experience at the Macquarie University and Sydney University Business Schools.

During the Melbourne lunch we heard from Stephen Reinehr, Rest Super and Peter Lawrence, HESTA.

Stephen Reinehr

Stephen is the Head of Information & Transformation Risk for Rest Super, guiding the organisation in navigating technology, cyber security and transformational risks, including those associated with Rest’s responsible use of AI technology.

Stephen is an experienced risk management and assurance leader with over 15 years’ experience working for some of Australia’s largest superannuation funds and fund administration organisations. At Rest, Stephen continues to play a key role in the design and implementation of policy and controls governing the use of AI for one of the first Australian organisations gaining early access to Microsoft’s Generative AI capability with Microsoft 365 Copilot.

Peter Lawrence

Peter is the Senior Digital and Technology Strategist at HESTA where he leads the Digital, Technology and Enterprise Data teams with one key focus area being the creation value from the new and emerging AI technologies

Peter has over 35 years of experience in data, digital and technology across different industries in multiple geographies, covering both the private and public sector. Significant roles have included CIO Defence Australia, CIO for ANZ New Zealand, Program Director Digital Transformation Telefonica UK and multiple global, regional and local roles at Shell.

SYDNEY
DATE: Tuesday 20th February
VENUE: KPMG office
ADDRESS: Level 38 Tower Three, 300 Barangaroo Ave

MELBOURNE
DATE: Wednesday 21st February
VENUE: KPMG office
ADDRESS: Tower Two Collins Square, 727 Collins St, Docklands

BRISBANE
DATE: Thursday 22nd February
VENUE: KPMG office
ADDRESS: Heritage Lanes, Level 11/80 Ann St, Brisbane City

TIME: 12.15PM - 2.00PM (AEDT)
COST: FEAL MEMBERS: $0 & NON-MEMBERS: $145 (INC GST)

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